Job Summary:

The Leasing Manager plays a key role in driving leasing success and maintaining high resident satisfaction. This position is responsible for leading the leasing team, executing strategic marketing initiatives, and ensuring consistent achievement of leasing KPIs. The Leasing Manager also acts as a coach and mentor, supporting team performance while managing the full leasing lifecycle—from lead generation to move-in. The ideal candidate is organized, customer-focused, and able to lead by example.

Essential Functions:

Resident Relations and Customer Service:

Leasing and Sales:

Marketing and Competitive Analysis:

Administrative and Reporting:

Other Duties:

• Demonstrate company core values consistently.
• Complete additional tasks, projects, and responsibilities as assigned by your supervisor or the company.
• Support other Stark Living communities as needed for operational assistance.
• Maintain a professional, organized, and clean work environment.
• Work a flexible schedule, including at least two weekends per month, depending on community needs.
• Uphold professional standards in communication and relationships with residents, team members, vendors, and investors.

Skills and Experience:

• Strong customer service skills with the ability to build positive relationships.
• Effective communication and interpersonal skills.
• Detail-oriented with strong organizational abilities.
• Ability to prioritize and manage multiple tasks efficiently.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to walk properties (including stairs), conduct off-site marketing, and perform physical tasks related to inspections and tours in varying weather conditions.
• Must be able to lift up to 25 lbs, and sit, stand, bend, or reach as needed throughout the workday.
• Understanding of Fair Housing regulations and property management best practices is a plus.

Competencies:

• High level of initiative and self-motivation.
• Strong problem-solving abilities.
• Ability to work both independently and collaboratively within a team.
• Commitment to providing exceptional resident experiences and maintaining high retention rates.

Why This Opportunity is Exciting for You: We offer a competitive compensation package, including:

• Paid Time Off (PTO)
• Paid Holidays
• 401(k) with Employer Match
• Health, Dental, Life Insurance, and Long-Term Disability Insurance

Additional Information:

• FLSA Status: Non-Exempt
• Location: Site-Level
• Travel: up-to 5%
• Reports To: Community Manager
• Direct Reports: N/A
• Decision Making Authority: You are not authorized to spend any money on behalf of the property. Nor are you authorized to sign or approve contracts, offer concessions, or waive any fees without approval in writing from your supervisor.

About Stark Enterprises:
Stark Enterprises is a full-service real estate development company based in Cleveland, Ohio, with expertise in acquisition, development, leasing, property management, construction, architectural design, landscape architecture, marketing, and security. We are committed to delivering high-quality, innovative solutions to meet the evolving needs of our clients and communities.

As an Equal Opportunity Employer, Stark Enterprises is dedicated to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by law. Employment decisions are based on qualifications, merit, and business need.

Join us and be part of a forward-thinking company that values both its employees and the communities it serves.